We recently had the most horrible customer experience with closet world. As customers we feel used, frustrated and left hanging.
Having moved into a newly purchased home we decided to custom design our closets in the house. The sales person was convincing and got contract signed without going over the options (in fine print - such as option to have backing or not). Unfortunately we were not diligent to cross check what we were signing and are now left with a total mess on our hands. The workers came to install, never went over what outcome would be...installed the closets and left.
Bottom line there are no backings, part of the closets are missing and calls go completely unheeded. Management is showing no interest to resolve. These guys are going down.
Anyone interested in sueing these guys send an interest email with your complaint..email@example.com. I want to stop these guys...period!